Effective Date: 01.01.2025
Welcome to Save a Plate! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, and services.
1. Information We Collect
When you use Save a Plate, we may collect the following types of personal information:
1.1 Information You Provide to Us
• Name, email address, phone number, and payment details when registering an account.
• Order history and preferences when purchasing meals.
• Any information provided through customer support inquiries.
1.2 Information Collected Automatically
• Device Information: We collect data such as device type, operating system, and IP address.
• Usage Data: We track how you interact with the platform, including pages viewed and transaction history.
• Cookies & Tracking Technologies: We use cookies to improve user experience and analyze website traffic.
1.3 Information from Third Parties
• Payment processors may share transaction details for order verification.
• Partners (restaurants, supermarkets) may provide feedback regarding orders.
2. How We Use Your Information
We use your information to:
• Provide and improve our services, including processing orders and payments.
• Personalize your experience by offering tailored recommendations.
• Communicate with you about orders, promotions, and updates.
• Analyze usage patterns to enhance platform functionality.
• Comply with legal and regulatory requirements.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share it with:
• Partners: Vendors fulfilling your orders receive necessary order details.
• Service Providers: Third-party companies assisting in payment processing, customer support, and analytics.
• Legal Authorities: When required by law or to protect our rights and users.
4. Data Security & Retention
• We implement industry-standard security measures to protect your data.
• Personal data is retained only as long as necessary for business and legal purposes.
• If you wish to delete your data, you can request account removal at http://lp.saveaplate.ae/account-deletion or via mail to info@saveaplate.ae.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
• Access & Correction: You can review and update your personal information.
• Data Deletion: Request removal of your personal data via http://lp.saveaplate.ae/account-deletion or info@saveaplate.ae.
• Opt-Out: Unsubscribe from marketing emails anytime.
• Cookies Management: Adjust cookie preferences through browser settings.
To exercise any of these rights, contact us at info@saveaplate.ae.
6. Cookies & Tracking Technologies
• We use cookies to enhance user experience and analyze traffic.
• You can manage or disable cookies in your browser settings.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices.
8. Children’s Privacy
Save a Plate is not intended for users under 18. We do not knowingly collect data from minors.
9. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted with a revised “Effective Date.” Continued use of our platform constitutes acceptance of these updates.
10. Contact Us
For questions regarding this Privacy Policy, contact us at:
📧 Email: info@saveaplate.ae
📍 Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, Dubai
🔗 Delete Account Page: http://lp.saveaplate.ae/account-deletion